Privacy Policy

1. Introduction

SmartBet Lab ("we," "our," or "us") is committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports betting analytics platform and services.

By using SmartBet Lab, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

Personal Information

• Email address and account credentials
• Name and profile information (optional)
• Payment and billing information
• Communication preferences

Betting Data

• Betting history and transaction records
• Sports preferences and betting patterns
• Performance metrics and analytics
• Custom strategies and configurations

Technical Information

• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions
• Error logs and performance data

3. How We Use Your Information

• Provide and maintain our betting analytics services
• Process payments and manage your account
• Generate personalized AI insights and recommendations
• Detect patterns and improve our algorithms
• Communicate with you about your account and our services
• Provide customer support and respond to inquiries
• Improve our platform and develop new features
• Ensure security and prevent fraudulent activity

4. Data Security

We implement industry-leading security measures to protect your information:

• 256-bit AES encryption for data at rest and in transit
• Secure data centers with physical and digital access controls
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access
• Strict access controls for our team members
• Automated backup and disaster recovery systems

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information or betting data to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers bound by confidentiality agreements
• In connection with a merger, acquisition, or sale of assets (with notice to users)

6. Your Rights (GDPR & CCPA)

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Portability: Export your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to certain types of data processing
• Withdraw Consent: Revoke previously given consent

To exercise these rights, please contact us at privacy@smartbetlab.io

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights for platform improvement

You can control cookie preferences through your browser settings or our cookie preference center.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account data: Until account deletion plus 30 days
• Betting data: 7 years for financial record keeping
• Support communications: 3 years
• Analytics data: 2 years in anonymized form

9. International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions, to protect your data during international transfers.

10. Children's Privacy

SmartBet Lab is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: